<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
        {font-family:Helvetica;
        panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:blue;
        text-decoration:underline;}
span.EmailStyle18
        {mso-style-type:personal-reply;
        font-family:Arial;
        color:navy;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=blue style='WORD-WRAP: break-word;webkit-nbsp-mode: space;
webkit-line-break: after-white-space'>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
leadership-bounces@acb.org [mailto:leadership-bounces@acb.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Mitch Pomerantz<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, December 01, 2009
10:04 PM<br>
<b><span style='font-weight:bold'>To:</span></b> leadership@acb.org;
acb-l@acb.org; announce@acb.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> [leadership] FW: End of
the Year Advocacy: Feedback needed</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Colleagues:</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Our outstanding attorneys, Lainey Feingold
and Linda Dardarian, need your assistance. Please do what you can to
further our efforts to assure full accessibility to the goods and services
provided through their various structured negotiations efforts.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Mitch Pomerantz</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Lainey Feingold
[mailto:LF@LFLegal.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, December 01, 2009
5:25 PM</span></font>. <o:p></o:p></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Dear members of the blind community: <o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>As we approach the end of the year, we are asking for your help in
making sure the settlement agreements negotiated by ACB and its affiliates are
working well. Feedback from individuals about Talking ATMs, accessible
credit reports, tactile Point of Sale devices, accessible pedestrian signals,
and accessible websites is critical to the success of Structured negotiations.
Please take a minute to read this email and send us feedback on any of
the issues raised here. We can be reached through</span></font><span
class=apple-style-span><font size=4><span style='font-size:13.5pt'> Lainey's
email at: <a href="mailto:LF@LFLegal.com"><font color="#141de1"><span
style='color:#141DE1'>LF@LFLegal.com</span></font></a> or by calling
toll-free to Linda's office at 1-800-822-5000. Thanks in advance
for your help, and wishing everyone a peaceful holiday season. </span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Feedback needed about the following:<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>(1) <b><span style='font-weight:bold'>Accessible Credit Reports</span></b> Credit
reports are available in Braille, Large Print, Audio CD, and on-line in an
accessible format. Each person is entitled to three free credit reports
per year, one from each national credit reporting company. If you haven't
received your free reports for this year, you can go on-line to
www.annualcreditreport.com, or call toll free 877-322-8228 (you will be offered
the chance to chose your format towards the end of the phone tree. More
information available at: <a
href="http://lflegal.com/2008/12/credit-announce/">http://lflegal.com/2008/12/credit-announce/</a><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>(2) <b><span style='font-weight:bold'>Tactile Keypads</span></b>:
Ten national retailers have signed agreements with ACB, CCB, AFB and BSCB
to install and maintain tactile keypads so that customers with visual
impairments can </span></font><span class=apple-style-span><font size=4><span
style='font-size:13.5pt'>privately enter their PIN and other confidential
information. The stores have trained staff on these issues, but if blind
shoppers don't use the devices, this training is often forgotten.
If you are able in the next month or so to shop at any of the
following retailers and can use a debit or other PIN-based card, we'd
appreciate hearing from you: 7-Eleven, CVS, Target, Rite-Aid,
RadioShack, Safeway, Trader Joe's, Wal-Mart, Staples and Dollar General.
(Please recognize that the full roll-out has not yet been completed
at all these chains.) </span></font></span><o:p></o:p></p>
</div>
<div>
<div style='MIN-HEIGHT: 22px'>
<p class=MsoNormal><font size=4 face=Helvetica><span style='font-size:13.5pt;
font-family:Helvetica'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 face=Helvetica><span style='font-size:13.5pt;
font-family:Helvetica'>When blind customers use a PIN-based card at these
retailers it helps all of us to monitor the settlements reached as a result of
Structured Negotiations and lets the companies know that these changes are
important. A short summary of all the POS settlement agreements with
links to the full agreement is available on Lainey's website at <a
href="http://lflegal.com/category/settlements/point-of-sale-settlements/"><font
color="#141de1"><span style='color:#141DE1'>http://lflegal.com/category/settlements/point-of-sale-settlements/</span></font></a>
. You can read all the press releases issued about these settlements at:
</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><u><font size=4 color="#0d14e7" face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:#0D14E7'><a
href="http://lflegal.com/category/articles/settlement-agreement-press-releases/press-releases-point-of-sale/">http://lflegal.com/category/articles/settlement-agreement-press-releases/press-releases-point-of-sale/</a></span></font></u><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=4
face="Times New Roman"><span style='font-size:13.5pt'>(3) <b><span
style='font-weight:bold'>Accessible Websites</span></b>: Blind community
advocacy has been instrumental in making the internet more accessible to people
with visual impairments. We are currently monitoring the following
websites as a result of Structured Negotiations settlements, and would welcome
feedback: Staples (<a href="http://www.staples.com">www.staples.com</a>);
CVS (<a href="http://www.cvs.com">www.cvs.com</a>); Bank of America (<a
href="http://www.bankofamerica.com">www.bankofamerica.com</a>); Rite-Aid (<a
href="http://www.riteaid.com">www.riteaid.com</a>) and RadioShack (<a
href="http://www.radioshack.com">www.radioshack.com</a>). We are also
interested in hearing about other websites, particularly health-care and health
insurance related, with accessibility barriers. </span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=4
face="Times New Roman"><span style='font-size:13.5pt'>(4) <b><span
style='font-weight:bold'>Talking ATMs</span></b>: Ten years after the
first Talking ATM was installed in the United States we continue to monitor
Talking ATM progress. In particular, Bank of America, with the most
Talking ATMs of any bank in the country has Talking ATMs at over 90% of its
locations nationwide. Please let us know if you encounter any issues at
any Bank of America Talking ATM, or with Talking ATMs at other institutions
around the country. <b><span style='font-weight:bold'> </span></b> </span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 face=Helvetica><span style='font-size:13.5pt;
font-family:Helvetica'>(3) <b><span style='font-weight:bold'>Accessible
Pedestrian Signals in San Francisco</span></b> As a result of the
settlement with CCB, the LightHouse and the Independent Living Resource Center,
San Francisco has installed Accessible Pedestrian Signals at close to 80
intersections throughout the City. Feedback on the devices is critical to
ensuring effective implementation of the agreement. </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 face=Helvetica><span style='font-size:13.5pt;
font-family:Helvetica'>Thanks for everyone's continuing advocacy on these
issues. Of course, if you have new issues about accessible information and
technology you would like to bring to our attention, we're always happy to hear
about those too. </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=4
face="Times New Roman"><span style='font-size:13.5pt'>Lainey and Linda</span></font></span><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div><span style='orphans: 2;widows: 2;webkit-border-horizontal-spacing: 0px;
webkit-border-vertical-spacing: 0px;webkit-text-decorations-in-effect: none;
webkit-text-size-adjust: auto;webkit-text-stroke-width: 0;word-spacing:0px'>
<div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>Lainey Feingold<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>Law Office of Lainey
Feingold<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'><a
href="http://LFLegal.com">http://LFLegal.com</a><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>510.548.5062<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'><a
href="mailto:LF@LFLegal.com">LF@LFLegal.com</a><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>Linda Dardarian<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>Goldstein, Demchak,
Baller, Borgen & Dardarian<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>www.gdblegal.com<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>510.763.9800<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'><a
href="mailto:LDardarian@gdblegal.com">LDardarian@gdblegal.com</a><o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'><br>
<br>
</span></font><o:p></o:p></p>
</div>
</span>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
</body>
</html>